Let's start with the fact that they are not professional! I have been trying to pay my car off for a month and they are to *** to take the payment properly!
What idiots they are, especially a supervisor name Gene! Don't expect to be treated with respect or a person with common sense! They still can't take a payment right, so whatever you do, pay it yourself don't do auto pay!! They will take more than what you owe or take a payment an not oblige your payment arrangement.
I have dealt with them before and never had a problem like now. What idiots!!