Gilberta Zcd

Financial Scam

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I absolutely regret doing business with this company. It's a money scam and I should have known when we were trying to pay for the car in cash and asked questions they kept trying to go around. I have purchased and paid for four cars and have never regretted a decision in my life.
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User's recommendation: Go with another company

April W Jwk

Payment reversed

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Credit Acceptance has always been really great with me. I have nothing bad to say about them they have worked with me on many occasions and theyve help me and I dont know why its saying that I subscribed to this because I didnt. Im not a pissed off consumer Im very happy with Credit Acceptance. They were very good company. They work with you and they
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Pros:
  • Very kind and accommodating

Preferred solution: Nothing

Shameka L Fvy

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Verified Reviewer
| map-marker Henderson, Nevada

Pulled my credit

My credit was pulled 5 days apart without my knowledge! Now I have a 2 year inquiry on my credit report!
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Pros:
  • May get approval
Cons:
  • May not get approval

Preferred solution: Remove my 2 inquiries

User's recommendation: Don’t do the pre approval

Jaime C Qhf

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Verified Reviewer
| map-marker New Taipei City, New Taipei City

Repossession

We do not want the car and is not paying for the car anymore someone broke the key ignition stuff out and other things is wrong with the car it started smoking also so please come get the car anytime you want
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Preferred solution: Someone to come get the Toyota Camry 2009 model green in color

User's recommendation: It's a very good company to buy a car

D-Angelo W

They're not answering

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Ive been trying to call them for the past few days & every time I call I get a message saying the call cant be completed right now please try again later & like I said Ive been calling for days.
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Preferred solution: To get in contact with them!!

Cassandra D Wdo

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Verified Reviewer
| map-marker Thomasville, Alabama

Change date on my payment

Hi my name is Cassandra Davis I have the 2017 Nissan Rogue and I was supposed to make a payment today of $275. 00 but I won't get my paycheck until next week Nov17,2023 so I was letting y'all know that I will be making my payment of $275.00 Friday Nov17,2023 Sorry for any inconvenience but I didn't get paid today I won't get paid until next week and I will be sending my payment through Western Union
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Kevin H Vre

Good customer service

Credit Acceptance - Good customer service
Review and payment matters were good. The customer representative was very thoughtful and considerate when hey collected my payment over the phone and had no issues when they recieved it as well for now and would recommend this customer for now who is willing to have thoughtful and carful consideration when taking this payment as of now. Kevin
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User's recommendation: The confirmation was sent to me but i don't have a copy of it as of now. Kevin

Anonymous
map-marker Hammond, Louisiana

Please help asap

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Please somebody call me back right now. I really need to speak to somebody. I made payment arrangements with you guys was told to pay nov payment I was just waiting on my new cards to come in and pay next 4 mts an extra 100.00 but you send a repo man out. I told him he cant take my vehicle but he told me not to pay you that you wont honor the payment arrangement and took it anyway. So please somebody call me back.
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User's recommendation: Get everything in writing

Kenya H Ivl

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Verified Reviewer

Hardship program

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Miscommunication with lawyers for Bankruptcy . Customer service was PERFECT.HappyLikeGreat commutation skills, Their great!
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Preferred solution: Price reduction

Ashlynn Nvb

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Verified Reviewer

To see if my car was repossessed

I paid 250.00 dollars and your agent never mentioned that I should have paid the total car payment to keep my car from being repossessed. That's BS.
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Loss:
$10

Preferred solution: Nothing

User's recommendation: Don't waste your time with this company

Jamonica Teu
map-marker Baton Rouge, Louisiana

Financially destroying my life from 11 years ago that wasn’t my purchase!!

They are thieves and liars with the law on their side. I haven't heard one good thing about this company. What I have heard is how much they financially destroy peoples lives. They expect us to honor the contract but they are the first to break contract with their broke down lemons. Shame on you. If you would actually help people and not maliciously destroy them for the dollar.
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User's recommendation: Never!!!!

Trenisha Awu
map-marker Idabel, Oklahoma

Pmt info

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No complaint, just a question. Answered quickly and to my satisfaction. Employee did a good job and was efficient. Good to work with.
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Anonymous
map-marker The Bronx, New York

Información

They changed me too much interest it was an abuse and I would not recommend them at all to my Hispanic community
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User's recommendation: Never

1 comment
Guest

Guess what? YOU destroyed YOUR credit.

That's why no bank with a low APR loan wouldn't touch you! Guess you should learn to pay your bills on time!!!

Anonymous
map-marker Pleasant Hill, Iowa

I was not the one john..

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My wife used my phone that's link to my account I was not mad.. my wife was she plz email here account thank u and have a blessed day..
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June S Uov

Service plan

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They lie, customer service is horrible, don't try to resolve Fraud, illegal operation, no answers, bad business
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Loss:
$618
Cons:
  • Fraud

Preferred solution: Full refund

User's recommendation: Don't use them

1 comment
Guest

Please tell us what it is they did which is illegal and while you're at it, why not also explain how many payments you are late!