Credit Acceptance Reviews

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I'm just wondering, how many vehicles have been repo by Credit Acceptance for 1 payment. This company is suppose to help people with no credit to bad credit. They put devices to track your car and will shut the vehicle down. Regardless of what's going on in...
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305 comments
#1990508

Funny! In very typical serial deadbeat fashion, you actually expect them to let you get away with you not making your payments?

They are NOT your charity. You are being financed by them because YOU have a reputation of NOT paying your bills. Yes they are going to use a GPS because YOU gave yourself a deadbeat track record! Boo hoo!

Like the very typical crying, whining, wailing serial deadbeat you think a class action suit is going to help you! What a JOKE!

PAY YOUR BILLS ON TIME JUST LIKE YOU PROMISED TO DO WHEN YOU SIGNED THE CONTRACT. That’s how you get help and no, I don’t work for them!

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#217278 Review #217278 is a subjective opinion of poster.
Location
Detroit, Michigan
New Reviewer

Need to talk to someone asap

About an open auto loan. I have an open auto loan with you guys and I need to speak with someone about it. If someone can please give me a call immediately I would greatly appreciate it. Thanks
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ID
#2642029 Review #2642029 is a subjective opinion of poster.
Loss
$5000
Preferred solution
I don't really know how this is able to be resolved but I would like to speak with someone about the situation at hand.
New Reviewer

Payment

To make payment I got upset as the street here caused damage to my car wich they for my repairs. So now I can make my actual car payment . And even insurance wich I did now it's state farm .
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ID
#2570621 Review #2570621 is a subjective opinion of poster.
Service
Credit Acceptance Customer Care
Cons
  • Handling of this situation
Loss
$1000
Preferred solution
I set up payments but know how to say it's because who should fix the road for my car damage por holes neghbors private road wargo. Is the road damage to day set my payment so they should pay something.
New Reviewer

1.0
I asked for pay off balance of 300 no answer I requested my bank to stop pau. Credit acceptance changed their name to credit acceptance to take out more money and over draw my account.
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2 comments
#2007322

QUITE OBVIOUSLY you don’t have the brain power to even write a coherent few sentences of what you are trying to say! No punctuation, no sentence structure, nothing!

This is all taught in the second and third grades! Why not get a child to rewrite this for you?

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#2521172 Review #2521172 is a subjective opinion of poster.
Location
Southbury, Connecticut
Loss
$2000
Preferred solution
Full refund
New Reviewer

Malicious manipulation of credit reporting

1.0
I let CAC repo my car in 2015, because the warranty they had forced me to purchase ($4000) refused to fix my engine. I knew this would screw my credit but oh well. By July 2016, the account was listed as CLOSED on every credit report ... until 2020, when they decided it was OPEN and are now posting a late payment - 5 years late, actually - every month, costing me 100 pts credit score. RUN DON;T WALK FROM THESE MALICIOUS CROOKS!!!!

User's recommendation: RUN AWAY VERY FAST!!! Believe me it's better to walk!

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1 comment
#1992396

Crooks??? It was YOU who decided to NOT live according to the agreement YOU signed which stated YOU agreed to make each and every payment on time.

You sorry stinking deadbeats make decent people want to throw up.

It’s always somebody else’s fault. It’s always someone else who is the bad guy!

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ID
#2432846 Review #2432846 is a subjective opinion of poster.
Cons
  • I wish i would have never got this company
  • Illegalmalicious manipulation of credit reporting
  • Lies on credit report
Preferred solution
Hired a credit law attorney. Lawsuit pending.

1.0
Paid $2,200 for an extended warranty on the used car we bought, within 2 months the transmission failed, they agreed it was covered but refused to pay for a new one, they instead shipped a used one from a junk yard, which was also defective, the repair shop said it...
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1 comment
#1993483

All the lender did was FINANCE THE PURCHASE! They did not sell you the warranty...the dealer did!

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ID
#2425169 Review #2425169 is a subjective opinion of poster.
Location
Dothan, Alabama

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Verified Reviewer New Reviewer

1.0
Credit Acceptance agreed to report the CURRENT status of my account when I notified them that I lost my job due to COVID and would need to make payment adjustments. The representative from Credit Acceptance then told me that they were offering a service in which would...
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3 comments
#1975066

Hi there! Thanks for your input - I actually have sent several letters to Credit acceptance, completed several disputes, etc.

All of which have resulted in getting the remarks removed. The problem is, Credit Acceptance keeps adding the remarks back to my credit report....after I've had them removed....several times.

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#2390138 Review #2390138 is a subjective opinion of poster.
Cons
  • Lies on credit report
  • Taking advantage of a global pandemic
  • Get richer while they abuse the poor
Preferred solution
To have Credit Acceptance please remove the remark : "60 Days Late".
New Reviewer

My check engine light came on

What Dose my service plane cover
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ID
#2343128 Review #2343128 is a subjective opinion of poster.
Location
La Puente, California
Preferred solution
Need answers

5.0
Financed my truck from them .. never had an issue, from what I could tell a good company. If I called them with a question they were always friendly. To be honest, I actually liked this company. Granted I was also never late on a payment --- seems the only complaints...
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1 comment
#1992400

You are absolutely correct! The ONLY whiners and wailers are those who do not pay on time and they just can’t stand the repercussions THEY brought upon themselves!

The ONLY reasons they are being financed by them is they gave them a chance because the banks wouldn’t touch them because of THEIR deadbeat track record. Here they are now, STILL not paying on time!

These crying, whining, wailing stinking serial deadbeats make decent people want to throw up! Because they don’t have the IQ to write an intelligent rebuttal, their only response is “you must work for them!” Real high class people, eh?

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ID
#2327071 Review #2327071 is a subjective opinion of poster.
Location
Lawrenceville, Georgia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

2.4
I would never do business with this company again got covid-19 on the October 5th and was told by Credit Acceptance Corporation that I was enrolled in a covid-19 relief program until Nov and their would be no payments due or collections or repos during this time and...
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1 comment
#1975068

Wow, our stories are similar. Credit Acceptance gave me the same schpiel - yet the reported I was late by 60 days...the lies are absolutely crazy at this point. I've gotten my attorney involved

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ID
#2272196 Review #2272196 is a subjective opinion of poster.
Loss
$3000
Preferred solution
Full refund
New Reviewer

Wrong credit report did not get new line of credit

1.0
Yall run a hard credit check on me .that iam getting a new account for a car .....not me ...you telling me talk to them ...and they telling me talk to you first....no help ..and yes pissed!.
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ID
#2200832 Review #2200832 is a subjective opinion of poster.
Location
Dallas, Texas
Preferred solution
Fix tha problem

1.0
Do not ever use superior protection plan. Research your own warranty plan but superior protection plan is pure GARBAGE! This company is a scam! They get their money monthly from you but let something go wrong with your car, they will put you through *** and back! In...
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ID
#2198721 Review #2198721 is a subjective opinion of poster.
Pros
  • That they approved me for financng with a low credit score
Cons
  • Warranty plan is garbage
Loss
$700
Preferred solution
Deliver product or service ordered

Pay off

1.4
I brought a car through credit acceptance, the car was 4000 I checked 7months later to see about paying it off. The car lot charged 5300,when I asked I was paying that amount the said because I went Credit Acceptance, the car salesman slipped the extra 1300 in there knowing full well I thought I was getting for 4000.l complained to C A,they said get pic of the car with the 4000 sticker,l called the car lot they would give to me.l told the complaints department this they said there was nothing they could do and closed my case.They would not even call the car lot.

User's recommendation: Be weary of used car lots and CA.

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1 comment
#1993485

No...READ THE CONTRACT BEFORE YOU SIGN IT! How obvious is THAT???

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ID
#2196170 Review #2196170 is a subjective opinion of poster.
Location
Rahway, New Jersey
New Reviewer

To see if my account is still active

I financed my vihical thrue havacar in lake havasu az .i haven't had any claimed an was reading reviews on Wynn creadit acceptance ..an may be my vehicle needs to be updated or even checked out so my policy is still active.
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ID
#2190930 Review #2190930 is a subjective opinion of poster.
Loss
$100
Preferred solution
Is my account active
New Reviewer

Place is stealing from us legally

1.0
Credit Acceptance - Place is stealing from us legally
18.99 apr. the car lot they approved scammed me an extra 5k and they would do nothing about it. Worst auto loan place you could ever imagine do yourself a favor and if the car dealer says there name run

User's recommendation: Never use.

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ID
#2147682 Review #2147682 is a subjective opinion of poster.
Service
Credit Acceptance Loan
Pros
  • That i was able to be financed
Cons
  • No accountability
  • Everything about them
  • Liers and rip offs
Loss
$5000
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

1.0
I took my truck into a shop to get the front end looked at. And the shop found that i needed a wheel bearing and new half shafts. They called the warranty company. They said they won't fix the half shafts because they have a small rip in the rubber boot. Well what do...
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ID
#2141806 Review #2141806 is a subjective opinion of poster.
Service
Credit Acceptance Customer Care
Pros
  • There are no pros they just want your money
Cons
  • Have to fight to even try to get things done
  • I pay for the sevice now pay for the repairs
Preferred solution
fix the half shafts on my truck

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