
Credit Acceptance
Credit Acceptance Overview
Credit Acceptance has 1.7 star rating based on 222 customer reviews. Consumers are mostly dissatisfied.
29% of users would likely recommend Credit Acceptance to a friend or colleague.
- Rating Distribution
Pros: That they approved me for financng with a low credit score, Being able to get financed with damaged credit, Non.
Cons: Horrible customer service, Awful customer service, Overall experience.
Credit Acceptance has 1.7 star rating based on 222 customer reviews. Consumers are mostly dissatisfied.
29% of users would likely recommend Credit Acceptance to a friend or colleague.
- Rating Distribution
Pros: That they approved me for financng with a low credit score, Being able to get financed with damaged credit, Non.
Cons: Horrible customer service, Awful customer service, Overall experience.Recent recommendations regarding this business are as follows: "avoid their interest rates, stick with a bank.", "Go with another company", "Don’t do the pre approval", "It's a very good company to buy a car", "Never!".
Most users ask Credit Acceptance for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews


























This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I settled this and it keeps getting reported I paid via the automatic hotline and was never given receipt of payment
- Answer their customer service line
- Heartless
- Arent helpful
- Predatory
Preferred solution: repo removed from credit, as I paid the settlement and did so promptly.
User's recommendation: avoid their interest rates, stick with a bank.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Repossession
User's recommendation: I would never use this company at all they will send you letters stating one thing and do another.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHardship program


Preferred solution: Price reduction
Service plan
- Fraud
Preferred solution: Full refund
User's recommendation: Don't use them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Fraudulently sold a car
- Fraudulently sell cars
Preferred solution: Full refund
Complant
Preferred solution: Price reduction
Speak to the creator
User's recommendation: Better phone service
Bankruptcy
Preferred solution: Apology
My title
Preferred solution: The lean taken off my payeed off truck that I finance thru yall and need a copy of that sent to my email on a letterhead
Payment issue

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Paid off my account
Preferred solution: My payoff letter
User's recommendation: Do not trust them
To issue my check
User's recommendation: Good
Financial Scam
User's recommendation: Go with another company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Pulled my credit
- May get approval
- May not get approval
Preferred solution: Remove my 2 inquiries
User's recommendation: Don’t do the pre approval
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Repossession
Preferred solution: Someone to come get the Toyota Camry 2009 model green in color
User's recommendation: It's a very good company to buy a car
Financially destroying my life from 11 years ago that wasn’t my purchase!!
User's recommendation: Never!!!!
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You better make sure his new promissory note is in his name only. In fact, from my own experience you need to sign something to get your name off the loan.
Your divorce decree just stipulated property division/financial responsibility.
It did not automatically change the terms on the car loan. As such, the car probably is still in your name also and now without insurance/registration.
Yes we are going this week to sign paperwork to remove my name!! I couldn’t be more excited !!