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They made me pay for a car, I no longer had not only that paying out of pocket getting it fixed total cost of a 4000 car ended up being triple the cost they garnish my check with me to court back-to-back I mean when I say there was the worst time in the worst...
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Anonymous
Anonymous

ANOTHER SERIAL DEADBEAT STOMPING THEIR FEET! Whether they picked up the car or you turned it in, you are STILL on the hook for the contracted amount of the loan. They sued you...

1.0
#1356981
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So i got a loan for a 2013 dodge dart that has a value of i think 4300 dollars and my payments are due on the 20th of every month. I fell behind due to hardships in finances and they kept calling me and calling me everyday until i made a payment. After i made the...
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Anonymous
Anonymous

You can't even make your car payments on time and you're going to HIRE an attorney and file a lawsuit??? Sure...right. Thanks for the laughs! First off, anytime YOU are late, ...

1.0
#1356787
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I told them I would be a couple days late and they call me every couple hrs every day to ask when I’m paying it. Like I having already told them. It’s just ridiculous. Mind you this is my first time being late on a payment in a year.
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Anonymous
Erica

Thank you for posting your experience in this forum. I hope things work out in your favor. I'm thinking that because this is a sub-prime lender thier tactics are more aggressi...

Anonymous
Anonymous

HOW HARD IS THIS TO UNDERSTAND??? YOU agreed to make ON TIME payments. If YOU would have paid ON TIME, they would never call you. As has been said by many others...the ONLY co...

#1353257
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Credit Acceptance - To change my auto payment date.

Repeated my request and explained what could be done. Thank you!!!
5.0
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#1351773
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My car got reprocess because I was only 200 dollars and some cent behind. I had to pay 650 dollars plus they added 300 more dollars for towing it. I paid the money then had to pay 50 to the towing company out of town. They told me I was good until September. They turn...
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I didn't like
  • Way their staff handle business
  • I wish i would have never got this company
  • Horrible customer service
#1351105
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Credit Acceptance - I need to know my balance you got guys have been deducting money from my check for years now

I called after business hours smh
1.0
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Advertised vs Delivered
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#1349569
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They told me yesterday my funds were accepted and they received my money but i go online to double check cause i received and email, and apparently i was past due.... I was told I didn't have enough funds even tho I had well over my monthly payment. I'm really upset, I...
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2.0
#1344292
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Credit Acceptance - *** still occurring

I had a car from this company and they are horrible... i voluntarily returned the car i had due to giving birth to my daughter and wasn't working.... that was in 2012 and they are still garnishing my payroll to this day 6 *** years almost and im tired of this ***
#1338553
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I just got finance with this company i have never seen such horrible input, i have not made my 1st payment on my car, and after reading these reviews, i am going to find refinance this is not going to work my nerves
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Anonymous
Tisha

This company is horrible and they will add 6 monthe to your payment.

Anonymous
LoveBug

That is a lie, The Dog. These people are horrible. I paid them for two years, on time, and added extra to my bill every month. I paid so much extra that August was my last mon...

#1327567
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Contact Credit Acceptance

Mailing Address:
Credit Acceptance Corporation
25505 West Twelve Mile Road
Southfield, MI 48034
United States
Phone:
(800) 634-1506
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Credit Acceptance Products and Services

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Credit Acceptance - Very good

I didn't see my payment as received in my customer portal and wanted to know if it was documented..
4.9
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Advertised vs Delivered
Billing Practices
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Discounts and Special Offers
Diversity of Products or Services
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Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
#1323674
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