Contact Credit Acceptance Customer Service
Credit Acceptance Phone Numbers and Emails
Toll-Free Number:
-
(800) 634-1506Make a Payment, Financing Options
Sales/ Reservations:
-
(800) 729-7633Existing Dealers
-
(800) 873-0512Prospective Dealers
Credit Acceptance Emails:
Contact Information
Credit Acceptance Website:
Credit Acceptance Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 8:00 a.m. - 11:00 p.m. (ET)
Saturday - Sunday: 8:00 a.m. - 5:00 p.m. (ET)
Existing Dealers/ Prospective Dealers Hours:
Monday - Friday: 9:00 a.m. - 9:00 p.m. (ET)
Saturday - Sunday: 9:00 a.m. - 5:00 p.m. (ET)
Other Location:
Credit Acceptance Corporation
25300 Telegraph Road
Southfield, MI 48033
How Good is Credit Acceptance's Customer Service?
Summary of Credit Acceptance Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Credit Acceptance?
Payments and Charges Question:
- “Payment options”
- “Make payment”
- “Make a payment”
Request for Information Question:
- “Need infoto ask about anther dealer other than the 3 you sent me”
- “Number for roadside assistance”
- “Questions bout a loan”
Account Question:
- “Past due account”
- “Discuss my account”
- “Need statement showing account closed and paid”
Product/ Service Question:
- “Car loan”
- “Need to take name off loan”
- “Pay on my loan”
Employment Question:
- “Payoff amount of my car loan”
- “Pay off”
- “Pay off 10 day”
Staff Question:
- “Customer service”
- “Service plan”
- “Talk to customer service”
Return/ Replace Question:
- “Phone number change and email as well”
- “Change my debit card number”
- “To change my pay date from the second of the month to the 3rd”
Activation/ Cancellation Question:
- “To cancel my payment”
- “Canceling next payment and like to pick up truck from my address”
- “Need to cancel a payment”
Cards Question:
- “Need to change my card number”
- “My credit card was haked”
- “Card error”
Refund Question:
- “Refund”
- “My refund”
Shipping and Delivery Question:
- “Wrong credit report did not get new line of credit”
- “I set up an agreement to pay 130 every 2weeks cuz of the epecdemics .I didn't receive my check it was mailed out but didn't received so I m not able to pay my agreement today until Tues 20th”
- “Not received my car title after a year”
Other Question:
- “To report a dealer”
- “Car”
- “Financing”
About
Credit Acceptance Corporation is a financial services company. The company was founded in 1972 by Don Foss. Credit Acceptance is headquartered in Southfield, Michigan. Credit Acceptance Corporation specializes in providing of vehicle loans. The company offers its auto loans regardless of the credit history of the customers to give them the opportunity other lenders do not provide. Credit Acceptance Corporation has more than four thousand customers. The main service of the company is the Guaranteed Credit Approval Program. The program is provided through a huge network of auto dealers.
Credit Acceptance offers it program realized through the patented Credit Approval Processing System.

Credit Acceptance is ranked 177 out of 997 in Loans and Mortgages category
USA
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