Product: Credit Acceptance Customer Care Clear all filters (0 of 20 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Show

Credit Acceptance - To change my auto payment date.

Repeated my request and explained what could be done. Thank you!!!
5.0
Details
Billing Practices
Customer service
Reliability
Staff
Product
Credit Acceptance Customer Care
#1351773
Reply to reviews
Show

Credit Acceptance - Great

Awesome service awesome people to talk to and helped me resolve my issue
Product
Credit Acceptance Customer Care
#1318323
Reply to reviews
So my intrest is lost with this credit acceptance. Release my vehicle please and we can discuss other arrangments on monday when its bank roll day. Please pay 11th hour what i owe them for thier services and i will thank them with more than my life. Sincerely AHK380...
Read more
Product
Credit Acceptance Customer Care
#1302852
Reply to reviews
They being taking money draft payments and they say I'm late when you have been taking it out and I have called they several times to checking to see it y'all had took it out too one ever said that I was late or but now when I want to take it off of autopay I'm late...
Read more
Product
Credit Acceptance Customer Care
#1263218
Reply to reviews
Car was repoed in December I spoke with credit Acceptance and let them know that the repo agent they used which was United Towing damaged my car during the repo and I seen it. When offered me a quote on getting it back I let the rep know I didn’t want it if it wasn’t...
Read more
Product
Credit Acceptance Customer Care
#1236719
Reply to reviews
Show

Credit Acceptance - I called to get my car note changed to the 9th just for this

I called talked to a lady she put me on hold and it hung up when she did!
Product
Credit Acceptance Customer Care
#1162220
Reply to reviews
Show

Credit Acceptance - Customer Care Review

Every time I call the first thing they ask is why are you late? Then I have to explain that I haven't been late for over a year. you need to check your records. Then I asked how much did I owe so that I could pay it off he said once you pay it off call back because it might be more fees added on. Why the *** is there more fees added on.
1.1
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
Product
Credit Acceptance Customer Care
#1098353
Reply to reviews
I have asked to let the car go back.My ex is driving it on my dime I am not able to keep up the payments. I went through the right channels to let the car go. I have been dealing with them over a week now, trying to find out if the car was picked up. I have been told...
Read more
Anonymous
Anonymous

report it stolen. *** post

Product
Credit Acceptance Customer Care
#1070984
Reply to reviews
horrible customer service, both the agent and supervisor were being rude to me..none of them could explain what I was being charged extra for... I feel like I'm being over charged. I am in the process of dropping you ***..... every time I call I'm getting a rude agent...
Read more
Anonymous
Anonymous

THE FACTS!The ONLYreason this or any lender would be talking about a repo is because YOU are late paying! When YOU are late paying, YOU generate extra interest for them as w...

Product
Credit Acceptance Customer Care
I liked
  • Car itself
I didn't like
  • Unprofessional customer service
#1044810
Reply to reviews
Show

Credit Acceptance Customer Care Review

This company is a complete rip off.if you have a problem good luck getting them to call you back.and they have the worst customer service I have ever seen in any company.And if you do get to talk with customer service an they don't like what you are saying they will hang up or say I lost your call.
1.0
Details
Advertised vs Delivered
Billing Practices
Discounts and Special Offers
Interest Rate
Reliability
Value for money
Website
Product
Credit Acceptance Customer Care
#1025104
Reply to reviews