Product: Credit Acceptance Customer Care Clear all filters (0 of 23 reviews match)
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I told them I would be a couple days late and they call me every couple hrs every day to ask when I’m paying it. Like I having already told them. It’s just ridiculous. Mind you this is my first time being late on a payment in a year.
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Erica

Thank you for posting your experience in this forum. I hope things work out in your favor. I'm thinking that because this is a sub-prime lender thier tactics are more aggressi...

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Anonymous

HOW HARD IS THIS TO UNDERSTAND??? YOU agreed to make ON TIME payments. If YOU would have paid ON TIME, they would never call you. As has been said by many others...the ONLY co...

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Credit Acceptance Customer Care
#1353257
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Credit Acceptance - To change my auto payment date.

Repeated my request and explained what could be done. Thank you!!!
5.0
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Credit Acceptance Customer Care
#1351773
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Credit Acceptance - Great

Awesome service awesome people to talk to and helped me resolve my issue
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Credit Acceptance Customer Care
#1318323
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So my intrest is lost with this credit acceptance. Release my vehicle please and we can discuss other arrangments on monday when its bank roll day. Please pay 11th hour what i owe them for thier services and i will thank them with more than my life. Sincerely AHK380...
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Credit Acceptance Customer Care
#1302852
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Credit Acceptance - Payment date moved

Your system couldnt find me and the guy found me and was sending to some else. I just wanted to move my payment from Tuesday the 6/12/2018 to thursday 6/14/2018. On my chevy equinox. Then got disconnected. Then tried to call back and then said closed.tina adams 3375505065
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Credit Acceptance Customer Care
#1275696
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Credit Acceptance - My truck will not shift hearse

I started my truck put it on reverse And will not shift gearse
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Credit Acceptance Customer Care
#1265063
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They being taking money draft payments and they say I'm late when you have been taking it out and I have called they several times to checking to see it y'all had took it out too one ever said that I was late or but now when I want to take it off of autopay I'm late...
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Credit Acceptance Customer Care
#1263218
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Car was repoed in December I spoke with credit Acceptance and let them know that the repo agent they used which was United Towing damaged my car during the repo and I seen it. When offered me a quote on getting it back I let the rep know I didn’t want it if it wasn’t...
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Credit Acceptance Customer Care
#1236719
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Credit Acceptance - I called to get my car note changed to the 9th just for this

I called talked to a lady she put me on hold and it hung up when she did!
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Credit Acceptance Customer Care
#1162220
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Credit Acceptance - Customer Care Review

Every time I call the first thing they ask is why are you late? Then I have to explain that I haven't been late for over a year. you need to check your records. Then I asked how much did I owe so that I could pay it off he said once you pay it off call back because it might be more fees added on. Why the *** is there more fees added on.
1.1
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Credit Acceptance Customer Care
#1098353
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