Call Credit Acceptance. Went through automated service to postpone a payment to a later date. which was accepted. (Not a problem or so I thought) I actually made the Payment 3 days before the payment postponement date which Credit Acceptance received and cashed. Two...Read more
I just bought my car long enough to have made the first payment when I got hit by an uninsured motorist. The insurance company sent their adjustor out and he deemed it a total loss. It was NOT. I contacted Credit Acceptance and asked if I could opt to keep the car,...Read more
My wife called me from work this morning saying they were taking our van. I called them immediately to see why. I only owed $251 and have been making payments every week for a while now. Come to find out that I did a promise to pay on the 11th of last month but forgot...Read more
Credit Acceptance - Customer Care Review
Every time I call the first thing they ask is why are you late? Then I have to explain that I haven't been late for over a year. you need to check your records. Then I asked how much did I owe so that I could pay it off he said once you pay it off call back because it might be more fees added on. Why the *** is there more fees added on.
Credit Acceptance - Good system
This morning I was able to talk with someone right away.
Credit Acceptance - I need help
I need a emergency started to get to my daughter and the bank please and thank you
Credit Acceptance Customer Care Review
This company is a complete rip off.if you have a problem good luck getting them to call you back.and they have the worst customer service I have ever seen in any company.And if you do get to talk with customer service an they don't like what you are saying they will hang up or say I lost your call.
Who else had an issue if ur car is repoed and ur payments are up to date. Gow do i handle this? How do i get my car back?Read more
I payed my car payment throw my bank to them and they are saying they did not get it .i called them after they called me saying my payment is late i am pissed the people there are very rude and wont let u talk for nothing i will never go throw them again they told me...Read more
I didn't have a problem at all with credit acceptance I purchased 3 cars they financed,until my last car was totalled they were payed by state farm the blue book amount which left $430 balance, I also have gap insurance so, I had to do their job call gap ,I was...Read more
I have no complaints about the back,but the warranty company they use sucks ***,my transmission went in my truck,they want to send me a used unit,rather then pay for it to be rebuilt,I asked for a rental,they said yes but for only 2 days and it's going to take a week...Read more
They have been a thorn in my side. I have been lied too they are very unprofessional.2 repossessions later for a 6000 dollar car i owe them 4500 presently. I regret buying this car the 2nd week i had it transmission went out. However the dealer went half to help me pay...Read more
This Company is full of *** they don't give a *** about what you have going on like things doesn't happen , the first thing they will ask you is " can you borrow it from someone " if I can borrow it from someone I wouldn't have called you guess explaining my sistuation...Read more
O.k. I am NOT damage control. I am REAL! Having low credit score over a year ago Credit Acceptance is the bank who offered me a loan. Yes - they do add on lots of add on's one really doesn't need and Yes the interest rate is higher but that is my own doing. (I had poor...Read more
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