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1.4 Based on 63 reviews
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  • Customers like
    • That they approved me for financng with a low credit score 3
    • Not one thing about dealing with them 3
    • That i was able to be financed 2
  • Customers don't like
    • Horrible customer service 8
    • Awful customer service 7
    • Price increased for their profit 4

Ive been with credit acceptance since last year and they have only stressed me out. I was on time every payment for over 7 months and once i switched jobs i started falling behind and after that its been down hill. They only care about their money, not yours. Most hateful customer service ive ever encountered. I honestly cant believe a company that has that much money still screws over their occupants. I paid 5,700 dollars for a 2000 Nissan... Read more

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Ive been with credit acceptance since last year and they have only stressed me out. I was on time every payment for over 7 months and once i switched jobs i started falling behind and after that its been down hill. They only care about their money, not yours. Most hateful customer service ive ever encountered. I honestly cant believe a company that has that much money still screws over their occupants. I paid 5,700 dollars for a 2000 Nissan... Read more

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Bought a truck for 5000$. Signed paperwork for a 9% interest rate (digitally signed at the dealer), when the paperwork came from CAC it listed a 26% interest rate. That 5000 turned into 14000. I will agree with anyone that says avoid them. 6 months after I bought it they attempted (lol) to repo it, said I never turned the title in and never registered it, kinda strange cause it has tags on it... They put the tracker in due to me having moved 6... Read more

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My Fiance Valerie has our vehicle loan through this company and we got a call to ask if we wanted to refiance our vehicle after our van was supossidly paid off. Couldnt figure out why we didnt get a title. Well a few days later at 11:30 at night our van was repoed and cost us nearly 2,000 to get it back.

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They want to threaten you over the phone, that's why I don't answer. I will go online and make a payment Read more

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This is by far the worst bad credit company I've every seen or used they completely take advantage of hard working people unable to get a traditional car loan I bought a truck in New Hope,MN the original price for the truck was under 7k I've already paid over 5k and I still owe over 7k???? On top of that this is the only company I've seen that will not defer a payment if you can make a monthly payment because life is uncontrollable they add more... Read more

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2001 toyota camry white with gold bottom acct#79557687 can be found at the willows apartment complex in Texarkana arkansas.

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Customer service is not professional an very hateful they really need to do a self check on the people they hire

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I purschase a car from Freedom Auto and they mark up the price of the car and then lie about the down payment. The car is worth more than the blue book. The dearship said they would fix car left it there. 4 days and nothing was done and the tires on the car was bad I had 3 blow out the car have popin noise when turn steer while and they did not vaccam the car out. The windshield wipers were spilt in two. They did nothing and when I can the sorry... Read more

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I recently bought a 2007 Chevy Cobalt from Moore Brother's Auto located in Oxford, MS. At the time of sale I was encouraged and ensured that this "Protection Plan" will cover any expenses that involve internal engine, transmission issues, Etc; since the car will be sold "AS-IS" The salesman guaranteed me this was a good option to choose, not to mention the EXTRA $2000 they add on to the price of the vehicle. (This plan is offered by the same... Read more

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