Contact Credit Acceptance Customer Service
Credit Acceptance Phone Numbers and Emails
Toll-Free Number:
-
(800) 634-1506
Sales/ Reservations:
-
(800) 729-7633Existing Dealers
-
(800) 873-0512Prospective Dealers
Credit Acceptance Emails:
Contact Information
Credit Acceptance Website:
Credit Acceptance Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours (ET):
Monday - Friday: 8:00am - 11:00pm
Saturday - Sunday: 8:00am - 5:00pm (ET)
Mailing Addresses:
P.O. Box 551888
Detroit, MI 48255-1888
Attention: Operations Support
25300 Telegraph Road
Southfield, MI 48033
How Good is Credit Acceptance's Customer Service?
Summary of Credit Acceptance Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Credit Acceptance?
Payments and Charges Question:
- “Car payment”
- “Pay a bill”
- “Payment”
Request for Information Question:
- “Find out remaining balance on my car”
- “I got a question on my auto loan”
- “Need to talk to someone asap”
Account Question:
- “Account information”
- “Account delinquent”
- “Paid off my truck but a new balance showed up of 800 after paying off with 1308.24”
Product/ Service Question:
- “Trying to get a hard loan for ten thousand dollars”
- “Buy a car”
- “Serious issue with a warranty company”
Employment Question:
- “Payoff”
- “Payoff amount”
- “Pay off 10 dayPay off”
Staff Question:
- “Customer service”
- “Service plan”
- “Talk to customer service”
Return/ Replace Question:
- “Return”
- “To get a car repossessed or returned”
- “Phone number change and email as well”
Cards Question:
- “Tengo un pago que tengo que hacer y no tengo el pin number para poder pagar”
- “Update credit card”
- “Need to change my card number”
Activation/ Cancellation Question:
- “To cancel my payment”
- “Canceling next payment and like to pick up truck from my address”
- “Need to cancel a payment”
Shipping and Delivery Question:
- “To see why I haven't received a confirmation letter about payments completed”
- “Not received my car title after a year”
- “Wrong credit report did not get new line of credit”
Refund Question:
- “Refund”
- “My refund”
Other Question:
- “My line”
- “To talk”
- “Paymemt”
About
Credit Acceptance Corporation is a financial services company. The company was founded in 1972 by Don Foss. Credit Acceptance is headquartered in Southfield, Michigan. Credit Acceptance Corporation specializes in providing of vehicle loans. The company offers its auto loans regardless of the credit history of the customers to give them the opportunity other lenders do not provide. Credit Acceptance Corporation has more than four thousand customers. The main service of the company is the Guaranteed Credit Approval Program. The program is provided through a huge network of auto dealers.
Credit Acceptance offers it program realized through the patented Credit Approval Processing System.
Credit Acceptance is ranked 156 out of 1016 in Loans and Mortgages category
USA
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