222 views
12 comments

I called credit acceptance to get and extenstion... They died me after I've had my car for almost three years I told them that I have to eat and pay my rent they didn't care also denied me to speak to a supervisor..

They also hung up on me numerous times and the agent...told me to give him back his car as if it was his...........also told me that it wasn't my car and told me that if I didn't pay 159 that they were gonna pick it up..I've never been so belittled in my life... Don't use them you will regret it

Location: Montgomery, Alabama

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

i have also a bad experience with Credit Acceptance, the people that manage my loan that I ask, don't send the loan as promised, I pay 210 โ‚ฌ for the contract that I sign, I pay the ensurence fee of 480 โ‚ฌ and ask them to send the 5000 โ‚ฌ loan with Western Union, it cost me 120 โ‚ฌ

All this money I send it to a person in Italy allways the same, the Agent lying to me hole the time, I must have the loan Monday no respons anymore from them, I tray to call no respons, I write e-mails no respons anymore, so I think that I loose 810 โ‚ฌ.

The guy say to me that his office is in Londen but his prefix is from Southampton.

I send also an e-mail to the headquarter but actually no respons, I think about to send al information to the internet Fraude departement of Scotland Yard, actually I loosing a lot.

Guest

I have worked for this company and I can tell you that they do not treat their employees any better. They have constant issues with the organization and it is very cut throat and hostile environment. :(

Guest

What is with these people. Lenders are a business...you don't pay your bill (for whatever reason) they need to get the property that secured the loan back (the car).

Whether you have 5 kids, 3 dogs, no job, etc. They're there to make money. If you're using one of these companies you've obviously had issues paying bills in the past...

Be thankful someone took a chance on you again. I deal with a lot of people that can't get loans.

Guest

What alot of people are forgetting is the state of alot of finances right now I have 7 mouths to feed 5 are children my husband and I were both working and let go from jobs for corporate reasons of downsizing CAC took my vehicle with out even contacting me and I had called them 4x in one month to work out a payment arangement to bring it current :?

Guest

hey i pay my bills...never had to worry about a repo...and then my tranny died on my car. now im in the process of talkin to people left and right and apparently the warranty i purchased for my car...doesnt cover anything that is going wrong with it...srs light...egr valve...front end rattle...and most important transmission. the shope said everything was clean and full in the case...so you would assume it wasnt "user error"...but its still a hassle to get them to fix it...i say bs and dont ever use them

Guest

In your case where you cant pay ur rent and eat. Your a grown person you should have made that decision before u purchased a car you cant afford Credi Acceptance is a company why would they care about your personal issues?

if they cared about everyones issue they would run out of business. Thats a decision that the person that buys the car should make if you cant afford it dont buy it

Guest

IM late and I take all blame but I have a gov check guarantee that will cover the 1 late payment and this months I will do direct dep and they still want to repo,plus

my ex warnt wont cover a part that dealer said is95% burnt on in transmission,so trans going and this caused driveshaft problem and I cant drive the car on high way but I still was going to do right thing and stick with contract after being called a liar,being told I never spoke to anyone about this problem.The people on the phone are rude,yelling at me telling me to shut up. so take the car I dont want it and being on ssi they have no way to go after me and IM all set up with another car,but where Im from you finish what you start,but they wont work with me I wanted to speak with a manager but the people wont put you through so sale people take the gd care I have six names of sales people "that I never spoke with" you can flip a coin for the car

Guest

pay your *** bills on time and you wont have to talk *** about not managing your money

Guest

:sigh Credit acceptance is the worst!! Besides the harrassing calls to remind you of the payments every month you also have to deal with nasty unprofessional operators.

If you are even few days late with your payment they want to come and get your car. Mine was repoed a few months back whenI resided in Delaware and guess where it was when I had to go and get it?

Over 200 miles from my home!!! These suckers are a joke!!!!!

Guest

I use Credit Acceptance and when I first purchased my SUV I was very upset. I am a down to earth country girl that "trusts" everyone!

Well the dealer that I bought my SUV from told me that they would fix the OD light that was on in the dash but I would have to bring it back the following week due to their "mechanic" being on vacation. (Destiny's Auto Sales- Columbus, Ohio) Needless to say I "trusted" them and signed the papers with the thought-of agreement that they would fix the issue when he came back to work. The following week I was there with my SUV, they detected the problem then told me that the repairs were too expensive and that they would NOT be fixing it. Well I called CAC and I was told that there would be a way to get "out" of my contract, the gentleman told me that he would need to talk with a couple people first and would get back with me...I'm still waiting...2 1/2 yrs later.

The issue with my vehicle was a bad transmission, it wouldn't kick into overdrive. I would recommend to EVERYONE to not "trust" ANY car dealer, and speaking from experience GET EVERYTHING AND ANYTHING IN WRITING...for a situation like mine.

My payments have not been late yet and there was a morning when I went out to start my vehicle and it wouldn't start, come to find out the GPS/Locater box had a bad connection? I don't even remember what their "excuse" was for it, but I do know that my payments have NEVER been late and it was somehow shut it down. When my loan is paid off, I sure hope that this loan that I have been paying on helps my credit cause I will be really MAD if it only hurt my credit more, and people wonder why our economy is the way that it is.

We have businesses that won't even try to help us working families that are trying to better ourselves and fix our previous mishaps over the past. Good luck to everyone that is having issues, mine seem to have settled down, but only because I don't call CAC...My payments are automatically deducted and the ONLY time I call is to get the payoff amount (to determine how much longer I have to deal with this company!!)

Guest

*** that people are no longer trying to do anything but live within their means. One day all is well and your doing fine and the.

The rug is pulled out from under you and the next thing you know your at the grocery store making all types of life decisions. You must not have gotten there yet which is why you can " interject if you can".

Brenda N Npg

I'm sorry, but I'll have to interject here. It's true, events can happen that you you destitute with bills you can't pay, but it's still your responsibility to pay your bills.

That's why it's important to live well under your means- for when emergencies happen.

It sounds to me like this company have given you extensions for a long time, too.

Good luck trying to get your issues in order, but please don't blame credit Acceptance for your missteps.

Credit Acceptance Reviews

  1. 163 reviews
  2. 21 reviews
  3. 17 reviews
  4. 12 reviews
  5. 22 reviews
Credit Acceptance reviews