Credit Acceptance Complaints and Reviews

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Credit Acceptance
Main address: 25505 West Twelve Mile Road 48034 Southfield MI
1-800-634-1506, 1-800-716-7376, , http://www.creditacceptance.com/feedback.aspx
  • 108+3 mobile complaints
  • $250K claimed losses
  • $2.3K average
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  • 1 day ago
  • Auto Financing
  • Rochester, New York
  • Auto Loan Payments
  • 33

I have been with Credit Acceptance for 3 years i had got a mini van and a impala as well they told me that if i was ever late to make a payment that i have up to ten days to make my payment thin they would call to let me know i was late, but when the ten days are over they Just trun the car off with no call no email no nothng and they would wait till a holday or a sunday to trun the car off. when... Read more

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  • Oct 13
  • Auto Financing
  • Chicago, Illinois
  • Payment Due Date
  • 42

I have never been so harassed by a company that claims to have such a good reputation Credit Acceptance is by far the worst finance company I've ever dealt with they call after one day of my payment being due and there is a ten day grace period that allows me up to ten days after the due date to get the payment in before it's considered LATE but Credit Acceptance calls numerous times... Read more

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  • Oct 11
  • Auto Financing
  • Covington, Kentucky
  • Auto Loan Payment
  • 47

I have been with them for a year and payed three thousand dollars on a ten thousand dollar loan. If im even one week behind they call ten times a day threatening to take the vehicle.causing tremendous stress for my family making us think we will be out if transpiration for only owing the current month. I am also refinancing my vehicle and would not advise any new car buyer to deal with this... Read more

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  • Sep 25
  • Auto Financing
  • Bloomington, Illinois
  • Changing Due Date
  • 2
  • 2
  • 96

This company is extremely rude and un-willing to change my due date. I don't get paid but once a month and I tried to change my due date 5 DAYS and they will NOT do it. They call me 10 times a day during that 5 days to tell me I am late when I have told them over and over that I can't pay until the 5th of each month. I will not continue to do business with them. As soon as I can refinance, I... Read more

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This people are such *** nasty people every body has a different story no one knows what's going on they theating u just the worst company ever do go with them Add comment

     

  • Sep 21
  • Auto Financing
  • Boca Raton, Florida
  • Flagship Credit Acceptance
  • 1
  • 1
  • 87

I do not want to do business with them anymore. I am electing to default since I realize they are slimy! They are such nasty people. You can't trust them. I'd rather ruin my credit and drive around a paid for car than deal with these mean people for 5 years and pay 20 k for a car that's worth 8k at best! If I was treated so horribly after losing my job and coming across a major hardship then why... Read more

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  • Sep 09
  • Auto Financing
  • Rude Representative
  • 1
  • 1
  • 149

The customer service reps at flagship are so rude, so mean, nasty attitudes. I truly cannot stand them and I cannot wait for my loan to be over. Now granted I am late with my payment, a representative called me to set up an arrangement that I was not sure if I could do. I called back the next day and they are giving me such a hard time about accepting the arrangement that they just offered me... Read more

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  • Sep 05
  • Auto Financing
  • Farmington, Michigan
  • Bad Customer Service
  • 74

my wife had a stroke and i told them I would pay my bill 7 days later. She literraly called me less than a father and I hate this company. THE WORST CUSTOMER SERVICE. SHE THREATNED TO REPO MY CAR FOR $39.51 MY PAYMENT IS 389.51 I paid 350.00. i wish i had someone to ADVISE ME ON HOW TO GET RID OF THIS COMPANY. THE CUSTOMER SERVICE IS HORRIBLE, THE RUDEST, MEANEST, SLOPIEST PEOPLE I HAVE EVER... Read more

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  • Sep 02
  • Service Centers and Customer Services
  • San Antonio, Texas
  • Late Fees
  • 80

I was told I miss a payment back 1 year ago, so I said okay what can I do, they said make a extra 50 For 7 month and this we'll catch up, I said what about late fees , they said no late fee, 13 month pass they bill for 284 dollars late fees, I called and they said why you was late we charged the late fee, now the payment is okay but now we are charging late fee on the late fee until the late... Read more

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  • Aug 26
  • Auto Financing
  • Account Information
  • 48

THERE TRYING TO TAKE MY CAR AND IM TRYING TO PAY THEM BEEN IN A SHELTER IM WILL TO PAY FOR WHAT I OWN JUST GOT ON MY FEET I LOVE MY CAR I JUST WANT TO TRY TO PAY I KNOW I OWN THEM MONEY IM TRYING TO PAY I PAY 160.00 DOLLARS EVERY TOO WEEKS THAT ALITTE TO MUCH BUT WILL TO PAY THAT I WISH THAT THAT WOULD WORK WITH ME AND TRYING TO RAISE FOUR KIDS AND A GRANDBABY AND GO TO WORK GOT HURT IN ACCIENDT... Read more

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