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1.4 Based on 58 reviews
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  • Customers like
    • Not one thing about dealing with them 2
    • That i was able to be financed 2
    • That they approved me for financng with a low credit score 2
  • Customers don't like
    • Horrible customer service 7
    • Awful customer service 7
    • Price increased for their profit 4
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I purchased a 2014 Nissan Versa Note through Credit Acceptance. It was my very first car and I tried to make the ungodly payments on it, however life happens quite a bit and my boyfriend and I are trying to make ends meet. Anyway, the collection calls actually started well before my due date, and I had missed two payments. One call rep had the nerve to try to dig into my personal life and ask why I hadn't made the payments yet like it was his... Read more

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My car got repoed and they tried to lie that I was 3 mths behind. After reviewing my bank statements they said I was 1 month an 2 days late. They said my payments were due on the 8th of every month. But when I got my direct deposit set up with them, they made my payments on the 18th of every month. So that mistake was at their end not mine. But they still wouldn't explaine to me how my direct deposit dates got confused. All they said it was my... Read more

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Awful company, everyone is rude, they treat you like they dont care you are a customer because you have a debt woth them. If you complainto a supervisor they are even ruder.

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# has been hacked by some cruise ship survey

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Scamming *** bags...This company should be shut down along with half the dealers that they associate with .Finance u a piece OF *** CAR...THEY MAKE ME SICK..WORST COMPANY EVER!!!!!!!!!!!!!!

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Totally dissatisfied with the service, interest rate and car I bought. I got zero help from them and when I called for a payoff because I wanted to trade the car in I was told "If you don't make the payment on time the car will be repossessed." I went through them with a local dealer because my credit got beat up from my divorce. They are the worst company to deal with ever. Just for the record, the car I bought is junk and I spend most of my... Read more

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My name is Jose I have a 2013 Honda Accord leasing price was 24000 I was charged $42,000 after everything the interest rate is *** do not go through this company

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I got a loan from this company and before I knew it because I missed a payment they came and repossessed the car. In about 5 years I am getting charged fees for a car I no longer possess, and so they charged me for the loan, and took the car back made money off of it and I have no car. Now after about 13 years they have hired some people to garnish my bank account, and they took all my money. I do not like these people and I think they should... Read more

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Please under no circumstances use this finance company! They have no inteterest in working with you in regards to late payments. Life happens and 9 out of 10 they lend to those who probably don't make much money and who have low credit scores. Sounds like their in business to repossess your car vs receiving the loan amount they provided to the dealer. Its really sad they intend to cause one harm by not working with their customers and would... Read more

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I'm confused why they can't accept my payment via credit card but they can't explain why. I need a real explanation what's really going on. I'm not ***. I just believe i deserve an honest answer.

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