Submit ›
or
1.4 Based on 55 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Not one thing about dealing with them 2
    • That i was able to be financed 2
    • That they approved me for financng with a low credit score 2
  • Customers don't like
    • Horrible customer service 7
    • Awful customer service 7
    • Price increased for their profit 4
Advanced
search
loading...
More Less

Scamming *** bags...This company should be shut down along with half the dealers that they associate with .Finance u a piece OF *** CAR...THEY MAKE ME SICK..WORST COMPANY EVER!!!!!!!!!!!!!!

Add comment

Totally dissatisfied with the service, interest rate and car I bought. I got zero help from them and when I called for a payoff because I wanted to trade the car in I was told "If you don't make the payment on time the car will be repossessed." I went through them with a local dealer because my credit got beat up from my divorce. They are the worst company to deal with ever. Just for the record, the car I bought is junk and I spend most of my... Read more

Was this review helpful? 0 0

My name is Jose I have a 2013 Honda Accord leasing price was 24000 I was charged $42,000 after everything the interest rate is *** do not go through this company

Add comment

I got a loan from this company and before I knew it because I missed a payment they came and repossessed the car. In about 5 years I am getting charged fees for a car I no longer possess, and so they charged me for the loan, and took the car back made money off of it and I have no car. Now after about 13 years they have hired some people to garnish my bank account, and they took all my money. I do not like these people and I think they should... Read more

Was this review helpful? 0 1

Please under no circumstances use this finance company! They have no inteterest in working with you in regards to late payments. Life happens and 9 out of 10 they lend to those who probably don't make much money and who have low credit scores. Sounds like their in business to repossess your car vs receiving the loan amount they provided to the dealer. Its really sad they intend to cause one harm by not working with their customers and would... Read more

Was this review helpful? 1 1

I'm confused why they can't accept my payment via credit card but they can't explain why. I need a real explanation what's really going on. I'm not ***. I just believe i deserve an honest answer.

Add comment

Bad customer service very rude

Add comment

Very simple. You had to have had bad credit or you went to a small dealership to have even considered this refinancing company. I read reviews and was desperate for a new car so I went with it. I always paid 7 days in advance and always printed out my receipts (every month) and shockingly never had a problem. The horror stories from this company is scary and as soon as I could (14 months later) I refinanced to a different bank with a new 4%... Read more

Was this review helpful? 0 1

This company is not even BBB accredited!!! In order to be on the BBB you have to pay them a fee and you have to be willing to resolve customer issues. So I can see now why Credit Acceptance is not on the BBB. These people are crooks to the highest extant. They jack up your car payments every other month stating that you haven't been paying them. Then they call you and threaten you with turning your car off and even taking your vehicle that... Read more

Was this review helpful? 0 0

Thus warranty sold to me is ***!!! 1. They tell you names that is NOT theirs-have no idea who i'm speaking with. 2. They do NOT document each call as the automative recording states-as i spoke to a rep on 5/17/16 ~5p and when i referred to what was told/agreed to the SUPERVISOR told me "well, he probably forgot to make notes after your call." What? 3. Its been a week and i have NOT been offered a rental during this process. But EVERYONE wants... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Credit Acceptance.
Filing a new complaint about
×