Credit Acceptance Complaints and Reviews

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Credit Acceptance
Main address: 25505 West Twelve Mile Road 48034 Southfield MI
1-800-634-1506, 1-800-716-7376, ,
  • 98+3 mobile complaints
  • $230K claimed losses
  • $2.3K average
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  • Jul 30
  • Auto Financing
  • Boca Raton, Florida
  • Unprofessional Finance Company
  • 199

Well, I love my Jeep but I CAN NOT STAND the finance company! They promise you one thing and never take note on what they discuss with you causing confusion and hardship. They talk down to you all the time! They are making my life miserable! I would love for a person of power to review my experience with Flagship Credit Acceptance by taking the time to listen to ALL the phone conversations... Read more

Was this review helpful? 2 1

When the supervisor tells me she rather take the truck than work with me, even though I'm only 10days past due, customer service sucks, and don't mention how my contract has been breached twice by them, I don't trust credit acceptance Add comment

Credit acceptabcw is the wirsr company towed ny car for because i misses 1 payment. Lyers Add comment

  • Jun 06
  • Auto Financing
  • Sun City, Arizona
  • Auto Loan Payments
  • 128

I have never been so disgusted with a company in my life. I started a new job 9 months ago since then due to how my pay periods fall I can't make the payment on the third. It's always going to be the last week of the month. Every month a very rude person calls not my phn not cell , not even my work, but my boyfriends num. Who's not even on my loan. Every month I have to explain why I... Read more

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  • Jun 05
  • Auto Financing
  • Little Rock, Arkansas
  • Auto Loan
  • 1
  • 1
  • 135

Credit Acceptance provides horrible customer service and does not offer assistance when the customers are having hardships. I was employed by a car loan credit company and we offered extensions all day long to people who need assistance. They repossessed my car one month because I DID NOT ANSWER THE PHONE!!! What sense does that make? I am done with this company and I will be trading this vehicle... Read more

Was this review helpful? 0 1

I am stuck with a pos mini van that a major Ford dealership in Syracuse NY sold me through credit acceptance I am being told that I have over $5000 in negative equity on a 2003 vehicle so I can't even trade it in the van is about to fall apart after only a year but no one is responsible for it I was forced to buy a warrenty superior warrenty but now I can't get it approved to be fixed it is going... Add comment

  • Jun 02
  • Auto Insurance
  • Rude Customer Service
  • 116

This company is terrible!!!!!!!!! Everyone that I have every spoken with was rude!!! When a person calls in to try to make arrangements its like they talk down to you no kind of respect or regard for the customer. I hate this company and will try to re-finance my car else where just to avoid dealing with them and their attitudes. I am laid off from my job and I fell behind in payements, BUT ... Read more

Was this review helpful? 2 1

  • Apr 28
  • Auto Financing
  • Albany, New York
  • Auto Loan
  • 94

we bought this vehicle from willis auto and had nothing but problems sence day one with it first it was brakes and rotors then its was transmission know its the allwheele drive system mest up in it and nothing covered under warrenty and the axle shafts to the car had 93000 on it and we end up paying 11000 for a vehichle that was only worth 4700 dollars payed on it for two years and still owe 7545... Read more

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  • Jan 22
  • Auto Financing
  • Newark, New Jersey
  • Superior Protection Plan
  • 2
  • 2
  • 171

superior protection plan is a huge scam. I advise any of you who are thinking about investing in this auto warranty to reconsider. I've had nothing but problems with my extended warranty.they will do everything in their power to get out of paying for a covered repair. It is not worth the aggravation of calling again and again getting the same answer because all the reps are in the same office. Do... Read more

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  • Dec 11, 2013
  • Auto Financing
  • Albany, Georgia
  • Due Date Charges
  • 392

When you finance a car, you enter into an agreement, the Note, in which you agree to pay an amount by a certain day. The due date. If you don't pay the amount on the due date, your loan is late. End of story. However, most states allow for a 'grace' period - a period of time (10 days or so) in which you are late but may NOT be charged a late fee. It's the law folks. So, what CAC tried to do... Read more

Was this review helpful? 5 3
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