Credit Acceptance Complaints and Reviews

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Credit Acceptance
Main address: 25505 West Twelve Mile Road 48034 Southfield MI
1-800-634-1506, 1-800-716-7376, , http://www.creditacceptance.com/feedback.aspx
  • 105+3 mobile complaints
  • $250K claimed losses
  • $2.3K average
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  • Sep 25
  • Auto Financing
  • Bloomington, Illinois
  • Changing Due Date
  • 2
  • 2
  • 29

This company is extremely rude and un-willing to change my due date. I don't get paid but once a month and I tried to change my due date 5 DAYS and they will NOT do it. They call me 10 times a day during that 5 days to tell me I am late when I have told them over and over that I can't pay until the 5th of each month. I will not continue to do business with them. As soon as I can refinance, I... Read more

Was this review helpful? 2 0

This people are such *** nasty people every body has a different story no one knows what's going on they theating u just the worst company ever do go with them Add comment

     

  • Sep 21
  • Auto Financing
  • Boca Raton, Florida
  • Flagship Credit Acceptance
  • 1
  • 1
  • 42

I do not want to do business with them anymore. I am electing to default since I realize they are slimy! They are such nasty people. You can't trust them. I'd rather ruin my credit and drive around a paid for car than deal with these mean people for 5 years and pay 20 k for a car that's worth 8k at best! If I was treated so horribly after losing my job and coming across a major hardship then why... Read more

Was this review helpful? 2 1

     

  • Sep 09
  • Auto Financing
  • Rude Representative
  • 1
  • 1
  • 113

The customer service reps at flagship are so rude, so mean, nasty attitudes. I truly cannot stand them and I cannot wait for my loan to be over. Now granted I am late with my payment, a representative called me to set up an arrangement that I was not sure if I could do. I called back the next day and they are giving me such a hard time about accepting the arrangement that they just offered me... Read more

Was this review helpful? 3 0

     

  • Sep 05
  • Auto Financing
  • Farmington, Michigan
  • Bad Customer Service
  • 49

my wife had a stroke and i told them I would pay my bill 7 days later. She literraly called me less than a father and I hate this company. THE WORST CUSTOMER SERVICE. SHE THREATNED TO REPO MY CAR FOR $39.51 MY PAYMENT IS 389.51 I paid 350.00. i wish i had someone to ADVISE ME ON HOW TO GET RID OF THIS COMPANY. THE CUSTOMER SERVICE IS HORRIBLE, THE RUDEST, MEANEST, SLOPIEST PEOPLE I HAVE EVER... Read more

Was this review helpful? 1 0

     

  • Sep 02
  • Service Centers and Customer Services
  • San Antonio, Texas
  • Late Fees
  • 53

I was told I miss a payment back 1 year ago, so I said okay what can I do, they said make a extra 50 For 7 month and this we'll catch up, I said what about late fees , they said no late fee, 13 month pass they bill for 284 dollars late fees, I called and they said why you was late we charged the late fee, now the payment is okay but now we are charging late fee on the late fee until the late... Read more

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  • Aug 26
  • Auto Financing
  • Account Information
  • 24

THERE TRYING TO TAKE MY CAR AND IM TRYING TO PAY THEM BEEN IN A SHELTER IM WILL TO PAY FOR WHAT I OWN JUST GOT ON MY FEET I LOVE MY CAR I JUST WANT TO TRY TO PAY I KNOW I OWN THEM MONEY IM TRYING TO PAY I PAY 160.00 DOLLARS EVERY TOO WEEKS THAT ALITTE TO MUCH BUT WILL TO PAY THAT I WISH THAT THAT WOULD WORK WITH ME AND TRYING TO RAISE FOUR KIDS AND A GRANDBABY AND GO TO WORK GOT HURT IN ACCIENDT... Read more

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  • Jul 30
  • Auto Financing
  • Boca Raton, Florida
  • Unprofessional Finance Company
  • 1
  • 1
  • 247

Well, I love my Jeep but I CAN NOT STAND the finance company! They promise you one thing and never take note on what they discuss with you causing confusion and hardship. They talk down to you all the time! They are making my life miserable! I would love for a person of power to review my experience with Flagship Credit Acceptance by taking the time to listen to ALL the phone conversations... Read more

Was this review helpful? 7 1

When the supervisor tells me she rather take the truck than work with me, even though I'm only 10days past due, customer service sucks, and don't mention how my contract has been breached twice by them, I don't trust credit acceptance Add comment

     

  • Jun 10
  • Auto Financing
  • Bridgeport, Connecticut
  • Car Towing
  • 1
  • 1
  • 8

Credit acceptabcw is the wirsr company towed ny car for because i misses 1 payment. Lyers Read more

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