Credit Acceptance Complaints and Reviews

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Credit Acceptance
Main address: 25505 West Twelve Mile Road 48034 Southfield MI
1-800-634-1506, 1-800-716-7376, ,
  • 110+8 mobile complaints
  • $250K claimed losses
  • $2.1K average
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I tynishia freeman got a letter from credit acceptance corporation same that I owe them 9016.68 in know they tried to garnished out my check but went I got this car i didn't know I wanna sign a contract they came in repossessed the car in sold it somewhere at for 4,000 dollar .. In the last said I put 2,000. Down but I only put 400 down on the car... Add comment

I have a 2006 Chysler 300 Hemi they sold me a Extended warranty with Wynn i had some problems with the car Wynn would not pay for anything i cancelled my Extended Warranty...and ford credit accepance is a Rip off Add comment


  • Nov 04
  • Auto Financing
  • Eau Claire, Wisconsin
  • Car Loan
  • 192

In January of 2014 we went in for a car and because our credit is terrible we went with Credit Acceptance for our car loan. BIG MISTAKE!! If you are looking to get a loan from them please consider elsewhere. I don't make complaints very often, but this was the last straw. So we got a little behind with our payments. I was off of work with an illness, but we addressed the problem right away and... Read more

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  • Nov 04
  • Auto Financing
  • Boston, Massachusetts
  • Car Loan
  • 57

The company will harass you endlessly even after one day of being late. Even though your payment book clearly gives you a 10 day grace period. The people are the rudest i have ever dealt with. When i told them i had made my payment and to stop calling me i was interrupted and talked over by one of their operators. Obviously they train then to be ruthless ***. The women are the worst, i had to... Read more

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Well I'm at the dealership were I bought my car n I came in for an oil change n to let them know my horn don't work she said she need to check so see if I'm covered n I told her yes I am case I'm not paying for no horn and it was true I'm covered so I have no problem Add comment


  • Oct 19
  • Auto Financing
  • Rochester, New York
  • Auto Loan Payments
  • 283

I have been with Credit Acceptance for 3 years i had got a mini van and a impala as well they told me that if i was ever late to make a payment that i have up to ten days to make my payment thin they would call to let me know i was late, but when the ten days are over they Just trun the car off with no call no email no nothng and they would wait till a holday or a sunday to trun the car off. when... Read more

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  • Oct 13
  • Auto Financing
  • Chicago, Illinois
  • Payment Due Date
  • 1
  • 1
  • 133

I have never been so harassed by a company that claims to have such a good reputation Credit Acceptance is by far the worst finance company I've ever dealt with they call after one day of my payment being due and there is a ten day grace period that allows me up to ten days after the due date to get the payment in before it's considered LATE but Credit Acceptance calls numerous times... Read more

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  • Oct 11
  • Auto Financing
  • Covington, Kentucky
  • Auto Loan Payment
  • 121

I have been with them for a year and payed three thousand dollars on a ten thousand dollar loan. If im even one week behind they call ten times a day threatening to take the vehicle.causing tremendous stress for my family making us think we will be out if transpiration for only owing the current month. I am also refinancing my vehicle and would not advise any new car buyer to deal with this... Read more

Was this review helpful? 1 2
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